Excellence Award – Contact Center of the Year (Greater Than 500 Agents): UPMC Health Plan

by Jessica Levco | May 18, 2026 | Contact Center Awards, HCCT Blog

Excellence Award – Contact Center of the Year (Less Than 100 Agents): SDMI

by Jessica Levco | May 11, 2026 | Contact Center Awards, HCCT Blog

Innovation Award (Less Than 50 Agents): TSAOG Orthopaedics & Spine

by Jessica Levco | Apr 27, 2026 | Contact Center Awards, HCCT Blog

Innovation Award (Greater Than 50 Agents): Mayo Clinic

by Jessica Levco | Apr 20, 2026 | Contact Center Awards, HCCT Blog

Contact Center Culture Award (Less Than 50 Agents): SUNY Upstate Medical University — Upstate Connect

by Jessica Levco | Mar 30, 2026 | Contact Center Awards, HCCT Blog

Contact Center Culture Award (Greater Than 50 Agents): OSF OnCall Digital Health


by Jessica Levco | Mar 23, 2026 | Contact Center Awards, HCCT Blog