by Jackie Pilon | Feb 5, 2025 | HCCT Blog
As managers, we have a responsibility to our teams. Many of our duties are clear and straightforward: creating schedules that ensure adequate coverage, allowing for timely task completion and breaks, and monitoring behavior to align with organizational policies and...
by Jackie Pilon | Dec 3, 2024 | HCCT Blog
Throughout my career, I’ve been lucky to serve as both a mentor and mentee. I can’t advocate enough for the value of both of these relationships — not only does mentorship increase employee satisfaction and engagement — but this type of relationship helps you grow as...