HCCT Conference
Healthcare Call and Contact Center’s 32nd Annual Conference
June 7-9, 2023
Atlanta Marriott Perimeter Center Hotel, Atlanta, GA
We are Healthcare Contact Center Times
Essential
Management Strategies
There is only one publication that is essential for those individuals overseeing and managing the call center. Healthcare Contact Center Times discusses such crucial topics as strategically positioning your call center for maximum advantage in today’s competitive healthcare environment
Market Research
Case Studies
In-depth, industry specific case studies provide a real world look at how insightful healthcare call centers implement innovative ideas.
Industry News
From innovation to policy changes, stay up-to-date on healthcare call center business news, emerging research and relevant data trends.
Now in its thirty-third year, Healthcare Contact Center Times has been covering the latest news on winning market strategies, concepts and trends in the healthcare call center industry.
Why we are different
Healthcare Contact Center Times discusses such crucial topics as strategically positioning your contact center for maximum advantage in today’s competitive healthcare environment, operating your call center as your organization’s “front face” to the public, and effectively marketing your call center to external and internal audiences. With each issue we keep healthcare call center professionals across the country up-to-date on the latest trends and current news.
Recent Topics
Through a nationwide network of reporters, we are able to bring the marketing news of the industry to your desk each month.
How Secure Is Your Contact Center System?
Improving Response to Critical Laboratory Results with Secure Messaging
This Company Focuses on the Social Determinants of Health
How An Insurance Company Saw Telehealth Coming–Way Before The Pandemic
Happy Call Center Agents = Happy Patients: Why Leadership Matters
Call Outcomes For Consumers Looking For an Appointment
Did You Miss An Issue?
Advertise With Us
As a healthcare contact and call center professional, the effective placement of your company’s advertising is probably one of your most challenging duties. While there are other publications available for the healthcare industry, Healthcare Contact Center Times is a newsletter that is targeted specifically to healthcare call center professionals. The industry as a whole offers a lot to choose from and we at Healthcare Contact Center Times think our publication is one of the best buys you can make—here’s why:
We’re Targeted
Healthcare Call Center Times is a specialized publication directed to a targeted audience that is actively using your products and services.
We're Competitively Priced
Take a look at the enclosed rate sheet and you’ll see how you can advertise effectively for less.
You Will Receive Broad Reach
Our journal covering this fast growing part of the
healthcare industry has extensive readership within each institution.
Contact Us
Editor:
HCCT Editorial Board
dlok@hcctconference.com
Publisher:
Jan Michael Lok
770-457-6106
770-457-6106
Phone
770-457-4606
Fax
dlok@hcctconference.com
Healthcare Call Center Times
Mail: 4651 Woodstock Rd, Suite 208 PMB 210, Roswell GA 30075
Let’s Start Something new
Say Hello!
For more information on HMR Publications Group, our publications, awards or conferences call 770-457-6106 or email us at dlok@hcctconference.com